Website and SMS Messaging Use Terms and Conditions

Effective Date: March 25, 2025

Welcome to Five Cross Services, LLC. By accessing and using our website, services, and communication platforms, including SMS messaging through 10DLC (10-Digit Long Code) compliant services, you agree to be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By accessing or using our website and services, including SMS messaging, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Business Information & 10DLC Compliance

We are committed to complying with all 10DLC regulations, ensuring responsible and lawful use of SMS messaging. By engaging with our SMS services, you agree to:

Provide accurate business information upon request.
Use our messaging services only for lawful, non-abusive purposes.
Adhere to carrier compliance rules regarding opt-in, opt-out, and content restrictions.

3. User Responsibilities

Users agree not to:

Use our website or services for illegal or unauthorized purposes.
Interfere with or disrupt the security or functionality of the website.
Engage in abusive, fraudulent, or misleading activities.
Violate any applicable laws, including TCPA, CAN-SPAM, and 10DLC regulations.

4. Opt-In & Opt-Out Policy for SMS Communications

By providing your phone number, you consent to receive SMS messages from us.

You may opt out at any time by replying “STOP.”
Message and data rates may apply.
We do not share your information with third parties for marketing purposes without consent.

5. Intellectual Property Rights

All content, including text, graphics, logos, and software, is the property of Five Cross Services, LLC and protected under copyright and intellectual property laws. Unauthorized use or reproduction is prohibited.

6. Payment Terms

If applicable, users agree to:

Pay all fees associated with our services as specified.
Authorize us to process transactions securely.
Understand that fees are non-refundable unless stated otherwise.

7. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Any direct, indirect, incidental, or consequential damages arising from the use of our services.
Errors, delays, or interruptions in SMS delivery due to carrier limitations or user error.

8. Termination & Restriction of Use

We reserve the right to:

Suspend or terminate accounts engaging in prohibited activities.
Restrict access to our services without notice if abuse is detected.

9. Changes to Terms

We may update these Terms & Conditions periodically. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of Texas and the United States. Any disputes shall be resolved in accordance with local legal procedures.

11. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Five Cross Services, LLC
1427 Jackson Rd
Kerrville, TX 78028
[email protected]
(830) 468-7948