When the Texas Hill Country heat hits, you need cooling that works without unnecessary stress or sky-high bills. Whether you need a quick emergency air conditioning repair over the weekend, a brand-new energy-efficient system, or a seasonal tune-up, Five Cross Services is the family-owned team Kerrville and the Hill Country calls for air conditioning repair.

If your unit is blowing warm air, icing up, or will not start, call (830) 468-7948 24/7.

Hill Country Heat does not wait! Call the same day if you notice:

• Warm air from the vents while the thermostat is set to cool
• Ice on the refrigerant lines or outdoor coil
• Short cycling (the unit starts and stops every few minutes)
• A burning smell, grinding, or a loud fan
• Water around the indoor air handler
• The breaker trips when the AC kicks on
• Rooms that never catch up on 100-degree afternoons
• Anything else that seems abnormal or you have questions about

Those are repair problems and need to be diagnosed. A filter change will not fix a failed capacitor, a refrigerant leak, or a blower that is about to go.

1. After contacting us, we will send our first available technician to your home.
2. Our technician will discuss your issues and concerns and work through the diagnostic process to determine the best solution.
3. You get a straightforward price. We repair what is broken and do not upsell a new system “just because.” Financing is available, subject to credit approval. Just ask us for more information.
4. You get the peace of mind knowing that most repairs carry our one-year workmanship warranty.

We service all makes and models.

Whether it’s a new construction ac installation or we are replacing an existing unit, our experience has taught us one simple truth: the “perfect” system on paper can still fall short if it isn’t sized and set up correctly for your home. That’s why we never take shortcuts.

We perform a proper load calculation (not just a quick glance at square footage), look at insulation, windows, ductwork, and even how your family uses each room. Then we match you with a system that’s powerful enough to keep you comfortable on the hottest days—without being so oversized that it short-cycles, wastes energy, or leaves your house feeling clammy.

You won’t hear any high-pressure sales pitches from us about buying the highest-SEER (seasonal energy efficiency ratio) model on the market “just because.” We’ll show you the numbers, explain your options in plain English, and help you choose the system that gives you the best comfort and value for your budget.

When we leave, your new air conditioner will run quieter, cool more evenly, cost less to operate, and come backed by our one-year workmanship guarantee—because getting it right matters.

Stop settling for on/off systems that spike your electric bill. Trane variable-speed technology adjusts in tiny increments (with up to 750 speed settings) for steady temperatures, quieter operation, better humidity control, and lower energy costs.

As one of only two official Trane dealers and Trane Comfort Specialists based in Kerrville, we are uniquely equipped to design, install, and service Trane variable-speed systems for Hill Country homes. That local factory authorization means you get genuine Trane expertise, proper sizing, and full manufacturer support where you call home.

Twice-a-year maintenance check-ups are the single best way to prevent unexpected breakdowns. Learn more about our Preventative Maintenance plans here. Our mission is simple: keep your home cool, comfortable, and stress-free — even in the Texas heat.

To schedule HVAC service, contact us today. Our friendly technicians are ready to help!