Spring 2026 Unstoppable Event Ad for Instant Rebates up to $1800 from March 1 to May 31, 2026

Where Indoor Comfort Meets Excellence

Your Local, Family-Owned HVAC Experts

Since 2020, Five Cross Services LLC has been keeping homes and businesses in Kerrville and the surrounding Texas Hill Country comfortable with honest work, fair prices, and old-fashioned integrity.

Schedule Service

What We Do

Air Conditioning

AC Installation, Repair,
& Maintenance

Heating

Repair, Installation, & Maintenance for
Gas or Electric Furnaces and Heat Pump

Five Cross Services technician working on furnace in home attic

Ductless Mini Split

Installation, Repair, & Maintenance
of Single- and Multi-Zone Systems

Light Commercial HVAC

Repair
& Maintenance

Indoor Air
Quality

Whole-Home Purifiers, Dehumidifiers
& Fresh-Air Systems

Preventative
Maintenance

Twice Yearly Maintenance
for All Systems

Five Cross Services technician performing AC repair and maintenance on exterior unit

Our Services

Why Choose Us

We deliver big company quality with small company value:

23+ years of hands-on experience (not just a salesperson in a truck)
Locally-owned and operated – providing ac and heating services to Kerrville and the surrounding Texas Hill Country
Proud to be one of just two Kerrville-based Trane Comfort Specialists — factory-trained and authorized to sell, install, and service the full line of Trane systems
Trane Variable-Speed certified & Mitsubishi Diamond Contractor
Service all makes and models of HVAC equipment
Annual AC and Heating Maintenance plans
Straightforward pricing
Financing available
Real 24/7 emergency response – no answering service
1-year warranty on almost all services
Faith-based values: we treat your property like it’s our own with respect, honesty, integrity, and punctuality

About Us

Real Words from Your Neighbors

      
   Five Cross Services, LLC
   221 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   James Ewen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional, prompt, courteous, and knowledgable. Was quickly able to troubleshoot & correct my hvac problem.

Owner's reply
Thank you, James. We appreciate the kind words and are glad our team could quickly troubleshoot and correct your HVAC problem. We'll pass your compliment along, and please contact us anytime for future HVAC needs.
  
 
      Posted on Google  
   
   Dan Wilson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent work friendly curious and kind. Can’t go wrong…works on all kinds. Given a try.

Owner's reply
Thank you so much for the wonderful review, Dan. We're thrilled you found our team friendly, curious, and kind, and that our work met your expectations. We appreciate you giving us a try and your recommendation. We look forward to helping you again or anyone you refer.
  
 
      Posted on Google  
   
   Pedro Pina 
 
 
 
 Trustindex verifies that the original source of the review is Google. Professional Stright to the point they definitely know there business

Owner's reply
Thank you for your kind words, Pedro! We're glad to hear you had a positive experience and found our team professional and knowledgeable. Your feedback means a lot to us and motivates us to keep delivering excellent service. We look forward to serving you in the future!
  
 
      Posted on Google  
   
   TX Hillcountry 
 
 
 
 Trustindex verifies that the original source of the review is Google. FAST and friendly! Got Quote on Friday and the complete HVAC was replaced the following Tuesday.  Charlie, Cody and John did a great job replacing my 21 year old Trane with a new Trane heat pump.  I am in Bandera which is on the outer limit of their service area.  Great job!!!

Owner's reply
Thank you for the wonderful 5-star review — we’re thrilled you had a fast and friendly experience. I’ll pass your compliments on to Charlie, Cody and John; they’ll be glad to hear they did a great job replacing your 21-year-old Trane with the new heat pump. We’re happy we could serve you in Bandera even at the edge of our area. If you need anything else or have questions about your new system, please contact us.
  
 
      Posted on Google  
   
   Jessica Prado 
 
 
 
 Trustindex verifies that the original source of the review is Google. Five cross services was so quick to answer my questions and get me the parts I needed to maintain my unit. Highly recommend. Friendly, trustworthy and knowledgeable!

Owner's reply
Thank you, Jessica! We're thrilled we could quickly answer your questions and get the parts you needed. We appreciate your recommendation and kind words about our team. We're here whenever you need assistance again.
  
 
      Posted on Google  
   
   Steve Williams 
 
 
 
 Trustindex verifies that the original source of the review is Google. We were thankful that Cody could come over just after this ice storm! He was polite and professional. They helped diagnose what was going on with our furnace. Charlie, the owner, immediately reached out to me and he suggested what our options were. Great service and a fair price.

Owner's reply
Thank you, Steve, for the 5-star rating. We appreciate you taking the time to share your feedback and are glad you had a great experience. We look forward to serving you again soon.
  
 
      Posted on Google  
   
   Ronni Sigoloff 
 
 
 
 Trustindex verifies that the original source of the review is Google. 5 stars all the way. If I could give more I would. Charlie and his team are amazing and do great work. If you are looking for a company that is honest and there for their customers Five Cross Services is the company to use.

Owner's reply
Thank you so much for the fantastic review, Ronni. We’re thrilled Charlie and the team exceeded your expectations and appreciate your trust in Five Cross Services. We look forward to helping you again and will always be here to provide honest, reliable service.
  
 
      Posted on Google  
   
   Stanley Paradowski 
 
 
 
 Trustindex verifies that the original source of the review is Google. Best price and most accommodating!  Above and beyond for service and compassion to meet specific needs!

Owner's reply
Thank you so much for your kind words, Stanley. We’re thrilled to hear our pricing, service, and compassion met your needs. It means a lot that our team could go above and beyond for you. We look forward to helping you again in the future.
  
 
      Posted on Google  
   
   Debra Mock 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great job

Owner's reply
Thank you for the great review! I appreciate you choosing Five Cross Services for your heating and air conditioning needs in Kerrville!
  
 
  
  
 
 Showing our latest reviews
    Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more